the working voltage is usually 100-240 vac and it should work in most countries.
Why the cleaner cannot return to charging dock automatically?
1,Ensure there are no barriers and reflective things around the charging dock;
2,Check whether there are TV, refrigerator, routers or other items around the charging dock causing signal interference;
3,Check whether the electrode sheet of the charging dock has dust stains.
Why the sweeper stopped working after a few minutes even though it was fully charged?
1,If the sweeper cannot charge properly, check whether the sweeper switch is turned on;
2,Please remember that the new sweeper battery needs to be activated before usage.
Why does the remote control not work?
1,The remote control distance is 5 to 8 meters.
2,Please check if the remote control battery is low, and replace the battery and ensure that the battery is properly installed.
3,Please check if the robot vacuum cleaner power switch turned on, if you find the power supply is low, please charge it.
4,Wipe the infrared sensor on the remote control.
Why the APP monitor screen is not smooth?
1,The current network is instability , Please switch to smooth mode.
2,Restart the vacuum cleaner and reconnect it.
Can the robot vacuum cleaner work in unattended situations?
Yes, please inform the people in the same house about the machine working before using, to prevent someone to stumble.
What device is built into the vacuum cleaner robot to help the cleaner cope with the failure?
Vacuum cleaner built-in photosensitive element, the cleaner can feel more than 8 cm of the stairs to prevent vacuum cleaner falling.
Can the mini vacuum cleaner clean the bottom of the furniture?
The vacuum cleaner designed for flat type, in the normal cleaning status, the cleaner can enter into the table angle, bed angle higher than 10 cm of the bottom of furniture, such as bed, cabinets, sofas, coffee table, etc.